Frequently Asked Questions
We’ve compiled some questions that we are often asked about jewellery and watches. If you don’t find the answer you need here, you can drop us an email at info@charlesfish.co.uk.
We’ve compiled some questions that we are often asked about jewellery and watches. If you don’t find the answer you need here, you can drop us an email at info@charlesfish.co.uk.
Online payments are accepted through debit or credit card transactions. We accept Visa, Mastercard and Maestro debit and credit cards as well as American Express. You may also pay via PayPal.
No, discount codes cannot be used on the purchase of pre-owned watches or pre-owned jewellery or Michael Kors Access.
Please see our Refund and Exchange policy
Please see our Delivery Information page
Please see our Delivery Information page.
Yes, VAT of 20% is included in the retail price of all items listed on the website, with the exception of pre-owned watches.
Please see our Terms and Conditions page
Please see our Terms and Conditions page